In 2010, Arbor Insurance Group began providing insurance services to a group of Lehigh Valley Friendly’s franchises. Today, we insure 35 Friendly’s franchises in Eastern Pennsylvania, New Jersey, Delaware and Maryland, operated by seven individual companies.
Obviously, something has Friendly’s coming back to Arbor for more. What’s the secret ingredient?
“Arbor’s pricing is excellent,” says Alan Pantuso, Vice President, Administration for the franchise group. “The service is really good. If I have a question, problem or concern, the staff at Arbor takes care of it.”
“It’s more than price, though,” Alan adds. “Bruce Kraft, my Arbor advisor knows his business and he’s been thoroughly invested in learning mine. That gives him a great combination of knowledge for matching insurance solutions to our needs. He’ll show me pricing options from best to worst, offers recommendations and aids my decision-making. It’s important to me that I have a choice.”
We’re proud to say that Alan and his fellow franchise operators are very satisfied Arbor Insurance Group customers.