Arbor has been serving the diverse needs of individuals and businesses throughout the Lehigh Valley in Allentown, Bethlehem, Coopersburg, Macungie, Orefield, Emmaus and surrounding areas for more than 50 years. Over that time, we’ve remained committed to the same ideals we started out with: unparalleled customer service and the most effective protection for our customers.
Arbor represents a multitude of regional and national insurance carriers, allowing us to thoroughly compare rates and coverage options as we custom-design each of our insurance packages. And we don’t stop there—as we work with our customers, Arbor goes out of our way to fully understand their goals, their dreams and the different ways they think about their futures. What works for one customer may not work for another. Each of them is unique, and so is every policy we create.
At Arbor, our goal is to become a lifetime partner with every one of our clients. As time passes, your needs change, and Arbor will be there every step of the way as you acquire new assets, make lifestyle changes, add to your family, or grow your business. And we’ll never stop asking the big questions. It’s your life—we’re here to help you protect every minute of it.
What sets us apart
As an independent insurance agency we have great relationships with many well-known, reputable insurance companies, giving you the power of choice.
Our insurance advisors have years of experience in the insurance industry and serve as your advocate from selecting coverage through filing a claim.
We’re innovative and progressive in our thinking by exploring creative ways and new technologies to reach clients via valuable content, useful tools and engaging conversation.
Our insurance advisors have a strong passion for insurance and protecting what you value most in business and in life. We treat our customers like family.
Some Bragging Rights
Eastern Alliance Best-in-Class Agency for Worker’s Comp (2016 and 2017)
This award honors agencies for their expertise in providing knowledge, guidance and advice, all while encompassing the small business mindset to offer a workers’ compensation program individually underwritten to satisfy the specific needs of each client. Arbor has been recognized for the 2nd year in a row.
Mutual Benefit Inner Circle Award (2016)
Each year, the company presents its Inner Circle award to those agents who provide superior customer satisfaction while establishing a consistent record of profitable growth. For the eighth time, Arbor Insurance Group has qualified for Mutual Benefit Group’s Inner Circle award.
Travelers Silver Level Mid-Atlantic Elite Agency Award (2016)
This award recognizes Mid-Atlantic agencies who demonstrate a significant commitment to a mutual goal of profitable growth. To qualify, an agency must have at least an 85% renewal retention level and an un-adjusted loss ratio less than 60% for the current year, or the average of the past three years.
Morning Call Reader’s Choice Insurance Agency – Local Office (2016)
The Readers’ Choice awards are a representation of business excellence as rated by the public. Readers get to choose their favorite businesses throughout the Lehigh Valley in 294 categories from restaurants to car dealerships to healthcare services and more.